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PRIVACY POLICY

Your privacy matters. This policy explains clearly how LM Web Creations collects, uses, and protects your personal information when you engage with our website and services.

Last updated: December 2025
Effective: January 2026

Introduction

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person.

Please read this policy carefully to get a clear understanding of how we collect, use, protect, and otherwise handle your personally identifiable information in connection with our website and services.

What Personal Information Do We Collect?

When contacting us through our website or engaging our services, you may be asked to enter your:

  • Name
  • Email address
  • Phone number
  • Business name and industry
  • Project details and requirements

We only collect information directly relevant to providing and improving our services. You may visit our website anonymously, in which case we collect no personally identifiable information.

How We Use Your Information

The information we collect from you may be used in the following ways:

  • To personalise your experience and respond to your individual needs
  • To improve our website and services based on your feedback
  • To process project enquiries and manage client communications
  • To send periodic project updates and follow-up emails
  • To administer surveys or other site features

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

Cookies

We use cookies to help remember and process items in your session, understand and save your preferences for future visits, and compile aggregate data about site traffic and interaction so we can offer better site experiences and tools.

We may also use trusted third-party services that track this information on our behalf. You can choose to turn off all cookies through your browser settings, though some features may not function properly if you do.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, so long as those parties agree to keep this information confidential.

We may also release your information when its release is appropriate to comply with the law or protect ours or others' rights, property, or safety.

Google Services

We may use Google Analytics to understand how visitors interact with our website. This helps us improve user experience and the quality of our services. We have not enabled Google AdSense on our site but may do so in the future.

Third-Party Behavioral Tracking

We do not allow third-party behavioral tracking on our website. Your browsing behavior on our site is used only to improve your experience directly with LM Web Creations.

Children's Privacy (COPPA)

We do not specifically market to children under the age of 13 and do not knowingly collect personal information from children. The Children's Online Privacy Protection Act (COPPA) puts parents in control of information collected from children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law. Should a data breach occur, we will take the following action:

  • Notify you via email within 7 business days
  • Notify users via in-site notification within 7 business days

We also agree to the Individual Redress Principle, requiring that individuals have the right to legally pursue enforceable rights against data collectors who fail to adhere to the law.

CAN-SPAM Act

We collect your email address to respond to enquiries, process project communications, and send updates related to your project or our services. In accordance with the CAN-SPAM Act, we agree to:

  • Not use false or misleading subjects or email addresses
  • Identify any message as an advertisement in a reasonable way
  • Include our physical address in all commercial email communications
  • Honor opt-out and unsubscribe requests promptly
  • Allow users to unsubscribe using the link at the bottom of each email

Contacting Us

If you have any questions regarding this privacy policy, please reach out to us directly.

LM Web Creations
Windhoek, Namibia
Phone: +264 83 679 9188
Email: info@lmwebcreations.com
Website: www.lmwebcreations.com